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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Envy Kinnard

Envy Kinnard

August 6, 2025

5  out of  5
rating by Envy Kinnard
"I loved talking to Dennis! He made the process very simple and stress free, while also trying to save me as much money as possible. As a 19 year old starting my own policy, he explained everything I had questions about and told me things I didn’t even think to ask about. I loved working with him and I loved saving 120 dollars per month compared to my prior insurance!"
We responded:
"Thank you so much, Envy! We’re so glad we could make things simple and stress-free for you—especially as you start your own policy. It means a lot to us that you felt supported and informed every step of the way. We’re always here for you whenever you need us."
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Shuntavia Ramsey

August 6, 2025

5  out of  5
rating by Shuntavia Ramsey
"Steven was awesome !! It was a pleasure with him assisting me! Happy to be back with State Farm !"
We responded:
"Thank you, Shuntavia! We’re so happy to have you back with State Farm, and we’re thrilled to hear Steven took great care of you. He’ll be glad to know he made your experience a great one. Welcome back! "
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Becky Grates

August 4, 2025

5  out of  5
rating by Becky Grates
"Excellent customer service. Would recommend to anyone. 🙂"
We responded:
"Thank you so much, Becky! 😊 We truly appreciate your kind words and your recommendation means the world to us. Always here when you need us! – Dennis Hurst State Farm"
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Megan G

July 31, 2025

5  out of  5
rating by Megan G
"Steve Weaver has been a pleasure to work with. He is professional and courteous. He has helped us through all our life’s needs to include life, vehicle, and now home owners insurance."
We responded:
"Thank you so much, Megan! We’re grateful for your kind words. Steve truly enjoys helping families like yours through every stage of life. We’re honored to be your go-to team for life, auto, and now homeowners insurance! 🏡🚗❤️ "
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Peggie Riddick

July 31, 2025

5  out of  5
rating by Peggie Riddick
"I have been with State Farm for years,best insurance company I have been with since I have been driving."
We responded:
"Peggie, we’re so thankful for you and your continued trust over the years! It means so much to be your choice for insurance, and we’re always here whenever you need us. ❤️"
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Tonya Smith

July 24, 2025

5  out of  5
rating by Tonya Smith
"Steven, you took time out of your busy day to help me out. Wow! That was awesome. Keep up the Patience and great work!"
We responded:
"Thank you so much, Tonya! 🙌 We’re lucky to have Steven on our team—he always goes the extra mile to help. Thank you for choosing Dennis Hurst State Farm! 👏"
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Michael Jackson

July 16, 2025

5  out of  5
rating by Michael Jackson
"Such a great process working with Dennis Hurst, highly recommend giving him a call for any insurance needs. He’ll walk you through all your options amazing customer service!"
We responded:
"Thank you so much, Michael! We truly appreciate your kind words and recommendation. It was a pleasure helping you find the right coverage, and we’re always here when you need us. Thanks for trusting our team with your insurance needs! 🙌"
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Jason Marrville

July 7, 2025

5  out of  5
rating by Jason Marrville
"I had a smooth experience getting set up with insurance through Krystal. She was incredibly kind, patient, and knowledgeable, taking the time to answer all my questions and walk me through the claim process. Her approach was low-pressure and genuinely helpful, making sure I understood everything I needed. I'd highly recommend Krystal to anyone looking for a stress-free insurance experience and top-notch service. I'm more than happy to refer her, no strings attached!"
We responded:
"Thank you so much, Jason! 🌟 We’re thrilled to hear that Krystal made your experience smooth and stress-free. She truly cares about helping our customers feel informed and supported every step of the way. Your kind words and recommendation mean a lot — and we’re so glad to have earned your trust! 😊 - Dennis Hurst State Farm "
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Solomon Mitty

June 20, 2025

5  out of  5
rating by Solomon Mitty
"Great customer service! Very attentive, kind and honest. Keep doing excellent Dennis!"
We responded:
"Wow Solomon! Thank you so much for your kind words and support. We appreciate you so much. Thanks for trusting us with your insurance needs."
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Sherman Robinson

June 13, 2025

5  out of  5
rating by Sherman Robinson
"Very Pleasant and very helpful!"
We responded:
"Thank you, Sherman! 😊 We’re so glad to hear you had a great experience. We’re always here to help!"
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Mick Sesker

June 9, 2025

5  out of  5
rating by Mick Sesker
"Outstanding customer service and helped explain anything that was understood."
We responded:
"Thank you, Mick! We’re so glad we could help make things clear and provide the service you deserve. We’re always here if you have any questions in the future! 🌟"
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Anne Michaux

June 9, 2025

5  out of  5
rating by Anne Michaux
"I’m so delighted with my new car insurance and Krystal is the best. She got me a great deal. I look forward to a long relationship with State Farm !"
We responded:
"Thank you so much, Anne! We’re thrilled to hear you’re happy with your new car insurance—and we agree, Krystal is fantastic! 🚗😊 We truly appreciate your kind words and are excited to be here for you now and in the future. Welcome to the State Farm family! "
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Bl ah

May 21, 2025

5  out of  5
rating by Bl ah
"Steven is great!"
We responded:
"Thanks so much, Bi! We agree—Steven is awesome! We’re lucky to have him on the team and glad he was able to help you out. Thank you for choosing Dennis Hurst State Farm!"
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Colleen F

May 10, 2025

5  out of  5
rating by Colleen F
"I had an amazing experience with this team! Matt was very informative and helped me easily switch my car insurance to State Farm! Definitely recommend!"
We responded:
"Thank you so much, Colleen! We’re so glad to hear you had a great experience with our team—and we’ll be sure to pass your kind words along to Matt. We’re happy to have you with us and truly appreciate the recommendation! "
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Bob Royal

May 2, 2025

5  out of  5
rating by Bob Royal
"Absolutely amazing people to work with! Dennis and his team are truly one of kind, and really do live up to the , like a good neighbor, but they're really the best neighbors!!!"
We responded:
"Bob, thank you so much for the kind words! 😊 We truly appreciate your trust in us. Our team is grateful to work with clients like you — your support means everything. Always here when you need us! "
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Constance

April 10, 2025

5  out of  5
rating by Constance
"I am happy that I am a part of Dennis Hurst's State Farm Insurance Agency. Mr Hurst appears to be friendly and accommodating I look forward to working with Mr Hurst and family."
We responded:
"Thank you, Constance! We’re so happy to have you as part of the Dennis Hurst State Farm family. We look forward to working with you and being here for all your insurance needs. If you ever have questions, don’t hesitate to reach out! 😊"
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ARCHIE JONES

March 26, 2025

5  out of  5
rating by ARCHIE JONES
"Great service always helpful"
We responded:
"Thank you, Archie, for your kind words! We truly appreciate your trust in us for your insurance needs. We’re always here to help! 😊"
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Jerry Sinkfield

March 14, 2025

5  out of  5
rating by Jerry Sinkfield
"Dennis has been a very personable yet professional representative for a number of years. He always has my best interest in mind when I call. Dennis offers other insurance products and the best customer service. In an era where great service doesn't seem important, he is consistently pleasant and has my highest regards as a representative of your company. You're blessed to have him on your side; and so am I."
We responded:
"Thank you, Jerry! Your kind words truly mean a lot. We are dedicated to providing outstanding service and making sure our customers feel valued and well taken care of. We’re grateful to have him on our team and even more grateful for customers like you! We appreciate your trust and look forward to continuing to serve you. 🙌"
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Casandra Montes

February 28, 2025

5  out of  5
rating by Casandra Montes
"I can’t say enough great things about my experience with Krystal at State Farm! From the moment we got on the call, she was incredibly friendly, knowledgeable, and truly dedicated to finding me the best possible rate. She listened to all my needs, answered every question with patience, and made the whole process quick and stress-free. Not only did she help me secure an amazing deal on my car insurance, but she also made sure I understood all my options without any pressure. It’s rare to find someone who genuinely cares about their clients. If you’re looking for someone who will go above and beyond to get you the best coverage at the best price, Krystal is the one to call! I highly recommend this office and will absolutely be referring my friends and family. Thank you again, Krystal for making this such a smooth and positive experience!"
We responded:
"Thank you so much, Casandra! 🌟 We’re thrilled to hear about your great experience with Krystal! She truly cares about helping our customers find the right coverage and making the process as smooth as possible. We appreciate your kind words and your referrals—they mean the world to us! If you ever need anything, we’re always here for you. Welcome to the Dennis Hurst State Farm family! "
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Timmy P.

February 27, 2025

5  out of  5
rating by Timmy P.
"Dennis is awesome! He's very knowledgeable, informative, and personable. His approach shows he has my best interest in mind, and in turn it has helped ease my decision-making process regarding modifications or new policies in the future. Every person in the Norfolk office, from the top down, is very welcoming. I would recommend to anyone."
We responded:
"Thank you, Timothy! We truly appreciate your kind words about Dennis and our team. Providing knowledgeable, informative, and personable service is what we strive for every day. We’re glad to hear that Dennis helped make your decision-making process easier and that you feel welcomed in our office. Your recommendation means so much to us! We’re always here for you whenever you need us. 😊👏 "
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Xavier Corley

February 26, 2025

5  out of  5
rating by Xavier Corley
"Really good company they have for insurance. Steve was excellent doing this process"
We responded:
"Thank you, Xavier! We’re so glad to hear you had a great experience with Steve and our team. Providing excellent service is our priority, and we appreciate you trusting us with your insurance needs. We’re always here for you! 😊👍 "
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Angela Laing

February 25, 2025

5  out of  5
rating by Angela Laing
"I desire to share my overall experience with State Farm and their team. They have been nothing short of top tier with their customer service, assistance , and rapid responsiveness to my needs as a customer. Even with certain perplexities, the entire team worked aimlessly to resolve my matters, update me with information and was able to lower my rate which exceeded my expectations!!! I give five stars for the All stars at State Farm and I highly recommend State Farm and their team if your looking for quality service !!!"
We responded:
"Thank you so much, Angela! ⭐️⭐️⭐️⭐️⭐️ We truly appreciate your kind words and are thrilled to hear about your positive experience with our team. Providing excellent service and support to our customers is always our priority, and we’re glad we could exceed your expectations! If you ever need anything, we’re always here for you. 😊"
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Tom R

February 15, 2025

5  out of  5
rating by Tom R
"Their pricing is stable! Very happy with this office."
We responded:
"Thank you, Tom! We appreciate your kind words and are so glad to have you as part of our Dennis Hurst State Farm family. 😊 If you ever need anything, we’re always here to help! "
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James Ferber

February 14, 2025

5  out of  5
rating by James Ferber
"I bought a new car and needed the new policy ASAP. I can’t believe the speed and seamless delivery of the new policy information. Customer delivery unmatched."
We responded:
"Hi James! 🎉 We’re so glad we could get your policy set up quickly and seamlessly. Providing fast and reliable service is what we’re all about! Thanks for trusting us—we appreciate you! "
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Bret Underwood

February 11, 2025

5  out of  5
rating by Bret Underwood
"Great agent with thoughtful advice."
We responded:
"Thank you, Bret! We appreciate your kind words and are glad we could provide thoughtful advice to help with your insurance needs. We’re always here to assist you! 😊"